Privacy Policy

Privacy Policy

Introduction

Welcome to https://car-insurance-claims-manhattan.nycinjuryaid.com (referred to as “Car Insurance Claims Manhattan,” “we,” or “us”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, storage, use, and disclosure of information you provide to us through our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, or services linked to our platform via external links. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  1. Using Our Services: When you sign up as an authorized user for our applications or services, we collect and process your data to provide personalized access and functionality.
  2. Visiting Our Websites: Every time you visit our websites, we may automatically gather certain information about your device and browsing behavior for analytical and improvement purposes.
  3. Communication: We communicate with users through various channels, including emails, newsletters, phone calls, and text messages (SMS). By choosing to receive such communications, you agree to the collection of your contact details and any additional data required to facilitate these interactions.

Personal Data Collection

We collect diverse categories of personal data to enhance your experience and deliver tailored services:

  • Account Information: This includes your name, user ID, login credentials, and profile details.
  • Payment Details: We securely store payment information such as credit/debit card numbers, billing addresses, and transaction history for processing claims and payments.
  • Financial Data: We may collect financial records to assess risk and provide accurate insurance coverage.
  • Purchase History: Records of your purchases, including claim submissions, policy updates, and product interactions, are maintained for service improvement.
  • Mobile Device Identifiers: Unique identifiers from your mobile device help us deliver personalized services.
  • Location Data: With your consent, we access your location to provide location-based services and tailor content.
  • Feedback and Reviews: We encourage user feedback and reviews, which may include personal information.
  • Social Media Information: If you choose to connect our services with your social media accounts, we may collect data from these platforms.
  • Product Interaction Data: Details about how you interact with our products and services are tracked for analytics and enhancement.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies to enhance user experience and gather analytical insights:

  • Strictly Necessary Cookies: These ensure the basic functionality of our website, such as enabling login sessions.
  • Preference Cookies: They remember your preferences, like language settings or display options.
  • Analytics Cookies: Used to collect aggregate data about visitor behavior to improve our services.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their tracking preferences.

Data Retention and Deletion

We adhere to strict retention policies for personal data:

  • We retain your personal data as long as necessary to fulfill the purposes for which it was collected, including compliance with legal obligations and business requirements.
  • Once the purpose is achieved or expires, we securely delete or anonymize the data to protect your privacy.

Security Measures

Car Insurance Claims Manhattan implements robust security procedures to safeguard personal data:

  • Encryption: We use encryption protocols for data transmission and storage to secure sensitive information.
  • Secure Third-Party Processing: We engage reputable third-party service providers who adhere to strict data protection standards, ensuring the safety of your data.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not knowingly collect or solicit personal information from minors. If you believe we have collected such data by mistake, please contact us immediately, and we will take prompt action to rectify it.

Your Data Rights

Depending on your jurisdiction, you are entitled to certain rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you and its associated details.
  • Rectification: If your data is inaccurate or incomplete, you have the right to request corrections.
  • Erasure (Right to be Forgotten): In certain circumstances, you may request the deletion of your personal information from our systems.
  • Restriction: You can limit the use or processing of your data for specific purposes.
  • Data Portability: We can provide a portable copy of your data in a commonly used format upon request.
  • Objection and Non-Discrimination: You have the right to object to certain uses of your data and be free from discriminatory practices.
  • Complaints and Appeals: If you believe your privacy rights have been infringed, you can file a complaint or appeal with our privacy team.

Changes to Privacy Policy

Car Insurance Claims Manhattan reserves the right to update this Privacy Policy at any time. We will post the updated policy on our website with a clear notification of changes. We encourage users to review this page periodically to stay informed about how we protect your data.

Contact Us

For any questions, concerns, or requests related to privacy and data protection, please contact us:

  • Email: contact@car-insurance-claims-manhattan.nycinjuryaid.com
  • Mail: Car Insurance Claims Manhattan, Privacy Team, [Mailing Address]

We are dedicated to addressing your inquiries promptly and transparently.